EFA CLASSWALLET PAYMENT INSTRUCTIONS

EFA FUNDS for those who were linked by August 21st have been deposited. Payment requests for tuition and fees will be sent through classwallet today. You will receive an email (which may land in your junk or spam folder) or you can login into app.classwallet.com and go directly to "Payment Request." You will see the request from Sacred Heart Catholic School. Click the "eye" icon to see it. Click accept. Click the check box and select the matching expense category, click continue, check the purse (25-26 EFA), click continue and submit. At the popup, scroll down and click accept. NOTE: ADE has confirmed issues with completing the process on phones and classwallet is working to fix it. You should be able to on a computer. NO INVOICE IS NEEDED FOR EFA PAYMENTS.

Video insturctions: CW Storylane - Payment Requests for Families - https://classwallet.storylane.io/share/jpmp1kb7jcjt

This walkthrough will show families how they can respond to the payment requests that you are sending. This will be included in their funding email, but please feel free to send it to any family that needs it.

 

A family received the email from ClassWallet to notify them they were funded, but their balance still says $0.

This family likely needs to accept the affidavit for the 25-26 purse.  Once they accept the affidavit, the funds will be visible in the balance tile and available for use.  They will have to accept the affidavit for each student on the account.  Here are some instructions for how to accept the affidavit: https://classwallet.my.site.com/classwallet/s/article/Accepting-the-affidavit 

 

If a family linked to our school after 8/15, will they get funded?

Yes, but probably not on the 21st.  If they linked to your school after last Friday, they will likely not receive funds until next week.